Modern shop management software

The operating system for independent automotive repair shops.

BayOps helps shops run repair orders, technician workflow, customer approvals, invoices, payments, and daily operations from one calm, professional workspace.

Advisor-first Technician-ready Customer portal Owner visibility

Operations Center

Shop is under control

Healthy
18Open ROs
4Waiting approval
7Techs active
$12.8kRevenue today
ROCustomerStatusOwner
#1048John MillerWaiting approvalSarah
#1049Maria LopezIn repairMike
#1050Kevin BrownReady pickupAlex

Why BayOps

Built around the way repair shops actually move.

BayOps is designed around the vehicle journey: check-in, inspection, estimate, approval, dispatch, repair, invoice, payment, pickup, and follow-up.

01

Advisor workspace

Repair orders, estimates, approvals, customer context, invoices, and dispatch stay connected so advisors spend less time jumping between screens.

02

Technician flow

A touch-first workspace for approved work, job stages, parts requests, inspection notes, and shop-floor progress.

03

Customer approvals

A premium mobile portal that lets customers review recommendations, approve or decline work, and track repair progress.

04

Owner visibility

Operations Center turns the shop into a live board: waiting approvals, bottlenecks, technician load, timeline events, and daily pulse.

Workflow engine

One action should move the whole shop forward.

When a customer approves work, BayOps updates the repair order, technician queue, shop timeline, dashboard, and customer progress. No duplicate work. No chasing updates.

  • Repair order timeline events
  • Approved work routed to technicians
  • Parts requests visible to advisors
  • Invoices and payments connected to the RO
1Estimate sent
2Customer approves
3Tech queue updates
4Repair progresses
5Invoice paid

Customer experience

A customer portal that feels like a product, not a PDF.

BayOps gives customers a clean approval flow, repair progress, service details, totals, and signature authorization from their phone.

Repair Estimate

2019 Ford F-150

Front brake pads & rotors

Recommended based on inspection findings.

Total$842.16

Pilot access

BayOps is preparing for pilot shops.

We're looking for a small group of serious independent repair shops to help shape Version 1.0.

Contact sales